Close CRM vs Pipedrive — Comparison 2026
A detailed side-by-side comparison based on our hands-on reviews. Last updated May 8, 2026.
Pipedrive wins this comparison with a rating of 8.1/10. Pipedrive is best for startup founders and small sales teams (2-15 people) managing deal pipelines, with pricing from $14/user/month (Lite plan, billed annually). Close CRM (rated 8.0/10) is better for startup founders and small sales teams running outbound phone-based operations.
Close CRM
The best CRM for teams that sell on the phone — built-in dialer and unlimited contacts are game-changers, though the real cost is 2-3x the headline price
Try Close CRM
Pipedrive
The most intuitive visual CRM for deal-focused teams — just budget beyond the base price for add-ons you'll likely need
Try PipedriveFeature-by-Feature Comparison
| Feature | Close CRM |
Pipedrive ★ Our Pick |
|---|---|---|
| Our Rating | 8.0/10 | 8.1/10 |
| Best For | Startup founders and small sales teams running outbound phone-based operations | Startup founders and small sales teams (2-15 people) managing deal pipelines |
| Starting Price | $9/user/month (Solo plan, billed annually) | $14/user/month (Lite plan, billed annually) |
| Free Plan | ✗ No | ✗ No |
| What It Does | Sales CRM with built-in power dialer, email, SMS, and AI call assistant | Visual sales CRM with drag-and-drop pipeline, email tracking, automation, and AI sales assistant |
| Our Verdict | The best CRM for teams that sell on the phone — built-in dialer and unlimited contacts are game-changers, though the real cost is 2-3x the headline price | The most intuitive visual CRM for deal-focused teams — just budget beyond the base price for add-ons you'll likely need |
| Try It Free | Try It Free |
Which One Should You Choose?
Choose Close CRM if...
You're startup founders and small sales teams running outbound phone-based operations and need sales crm with built-in power dialer, email, sms, and ai call assistant.
Rated 8.0/10 · From $9/user/month (Solo plan, billed annually)
Choose Pipedrive if...
You're startup founders and small sales teams (2-15 people) managing deal pipelines and need visual sales crm with drag-and-drop pipeline, email tracking, automation, and ai sales assistant.
Rated 8.1/10 · From $14/user/month (Lite plan, billed annually)
Detailed Overviews
Close CRM — 8.0/10
Close is a CRM with built-in calling, email, and SMS designed for outbound startup sales teams. Its power dialer automates call-heavy workflows, and every plan includes unlimited contacts and pipelines. Best for teams of 1-20 reps where phone-based selling is the primary channel.
Pipedrive — 8.1/10
Pipedrive is a visual, deal-focused CRM designed for small sales teams and startup founders. Its drag-and-drop pipeline, activity-based selling approach, and AI assistant help teams manage deals without the complexity of enterprise CRMs. No free plan, but a 14-day free trial is available.
Frequently Asked Questions
Is Close CRM better than Pipedrive?
Pipedrive scores higher (8.1/10 vs 8.0/10). Choose Pipedrive if you're startup founders and small sales teams (2-15 people) managing deal pipelines; choose Close CRM if you're startup founders and small sales teams running outbound phone-based operations.
Which is cheaper, Close CRM or Pipedrive?
Close CRM starts at $9/user/month (Solo plan, billed annually) (free plan: no). Pipedrive starts at $14/user/month (Lite plan, billed annually) (free plan: no).
Can I switch from Close CRM to Pipedrive easily?
Most SaaS tools offer data export features. Check both tools' documentation for import/export capabilities. Many also offer migration assistance for paid plans.